19 April 2023

The surge in business interruption insurance claims

Business interruption insurance is a type of insurance coverage that provides financial compensation to businesses that suffer losses due to unforeseen events such as natural disasters, fires, or other events that prevent normal business operations. The UK insurance market offers a wide range of business interruption policies that cover different aspects of business operations.

According to the Association of British Insurers (ABI), UK insurers received around 800,000 business interruption claims as a result of the Covid-19 pandemic. The total value of these claims is estimated to be around £8.2 billion. The majority of claims were made by small and medium-sized enterprises (SMEs), particularly those in the hospitality and leisure sectors, which were hit particularly hard by the pandemic.

The Covid-19 pandemic has led to unprecedented business interruption claims across the UK. Many businesses were forced to close temporarily or operate at a reduced capacity due to government-mandated lockdowns and social distancing measures. As a result, a large number of businesses suffered significant losses, leading to a surge in claims for business interruption insurance.

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Preparing a business interruption claim

Preparing a business interruption insurance claim can be a complex and time-consuming process. It typically involves several stages, including:

1. Notifying the insurer: The first step in making a business interruption claim is to notify the insurer of the loss. The insurer will then assign a claims adjuster to assess the damage and determine the amount of compensation that is due.

2. Gathering evidence: The next step is to gather evidence to support the claim. This may include financial records, receipts, invoices, and other documents that demonstrate the extent of the loss.

3. Calculating the loss: Once the evidence has been gathered, the loss needs to be calculated. This involves determining the amount of revenue that has been lost and the additional expenses that have been incurred as a result of the interruption.

4. Submitting the claim: The final step is to submit the claim to the insurer, along with all the supporting evidence. The insurer will then review the claim and make a decision on whether to pay out or not.

It’s important to note that business interruption insurance policies can vary significantly in their coverage and exclusions. Some policies may only cover specific types of events, while others may have exclusions for certain types of losses. It’s therefore essential to read the policy carefully and understand what is covered and what is not.

For commercial business owners who may require assistance with making a business interruption claim, Major Loss is a claims management solution that can help. Major Loss provides expert advice and support to businesses that have suffered significant losses as a result of an insured event. Major Loss can assist with every aspect of the claims process, from notifying the insurer to gathering evidence and negotiating the settlement.