Supporting business ownersLoss Assessors with you for every step of your insurance claim
We take care of the claim so you can take care of your business. Our team of professionals will gather all relevant information, prepare your claim and handle all negotiations until a fair settlement is reached.
Your insurance claims partnerNumbers that
speak for themselves
Validated results from over a hundred successful claims across the UK.
4.2/5
Rated on TrustPilot
£50m+
Claims Settlements
62%
Don’t have business inter
£22m
Paid out per day by UK insurance companies, outlining the risks that businesses face each day.
With you every step of the wayA full team by your side
Our dedicated team is here to support you every step of the way. With a wealth of experience, we specialise in helping businesses navigate the complexities of insurance claims. We understand the challenges you face and are committed to ensuring you receive the compensation you deserve. Let us be your trusted partner in this journey.
The Major Loss team is made up of members who hold professional qualifications from Cert CII (Chartered Insurance Institute), and Cert CILA (Chartered Institute of Loss Adjusters) to MAAT (Association of Accounting Technicians), and BDMA (British Damage Management Association). Providing a well-rounded team to meet the needs of any complex claim.
The Major Loss team is made up of members who hold professional qualifications from Cert CII (Chartered Insurance Institute), and Cert CILA (Chartered Institute of Loss Adjusters) to MAAT (Association of Accounting Technicians), and BDMA (British Damage Management Association). Providing a well-rounded team to meet the needs of any complex claim.
Martin Grindrod, LLB (hons), Cert CILA
Loss Assessor
Martin is our man on the ground and often the main point of contact for commercial policyholders. He brings practical experience and a calm, considered approach to every claim, coordinating the process, keeping all parties informed and helping each case progress towards resolution.
Daniel Bradley
Trainee Loss Assessor
Dan is a Trainee Loss Assessor, supporting the team across a range of commercial property claims. Working alongside our experienced assessors, he helps gather key information, monitor progress and keep policyholders informed throughout the claims process.
Kim Perkins, MAAT
Director
Kim helps guide the strategic direction of Major Loss, bringing leadership and commercial insight to the business. She supports the team in maintaining a professional, policyholder-focused approach across every area of the service.
James Whittle
Managing Director
James leads Major Loss and oversees the continued development of the business. His focus is on building an experienced team that provides clear, professional support to commercial policyholders when they need it most.
Martin Rouse
Head of Sales and Marketing
Martin leads the sales and marketing activity for Major Loss, helping businesses, brokers and professional partners understand the support available during a commercial claim. He also develops relationships that connect more policyholders with experienced claims management support.
Laura Edwards, ACIM, CMktr
Marketing Manager
Laura manages the Major Loss marketing strategy, ensuring the business communicates complex claims information clearly and effectively. She helps raise awareness of the service while developing useful content for commercial policyholders, brokers and professional partners.
Andrew Leyland, MAAT, AAT, QB
Accounts
Andrew supports the financial administration behind each claim, helping ensure records, payments and documentation are managed accurately. His organised approach helps keep the financial side of the claims process running smoothly.
What sets us apart
What sets Major Loss apart from other insurance claims teams is their closely knit group of professionals who have been working on major loss claims for years together. This cohesive team of professionals works together seamlessly to ensure that their clients receive the best possible outcome from their insurance claim.
Business owners can trust the Major Loss team to provide them with the support and guidance they need during what can be a very stressful time. The team has a deep understanding of the complexities of commercial insurance claims, and they know how to navigate the claims process to ensure their clients receive the compensation they are entitled to.
At Major Loss, the team understands that every business is unique and that their insurance needs will vary. They work closely with their clients to understand their specific needs and tailor their services accordingly.
It’s our business to know your businessMajor Loss Services
At Major Loss we can provide management of a range of commercial insurance perils. Our experience, expertise and commitment to exceptional customer service mean you can rest assured that your claim is in good hands.
Each claim brings about its own complexities and our team of qualified Loss Assessors work closely with you, getting to know your business and gaining a thorough understanding of the damage caused. This ensures that detailed information is submitted to your insurer to offer you the best possible outcome from your policy.
Business
Interruption
Interruption
When business stops, the costs don't. We help businesses navigate complex interruption claims and recover losses caused by disruption to normal trading.
Stock &
Contents
Contents
Your stock and contents are the lifeblood of your business. When they're damaged or destroyed, we help you manage the insurance claim and support your recovery.
Material
Damage
Damage
Material damage can disrupt operations, impact customers and put pressure on cash flow. We help businesses through material damage claims, giving them the support and advice they need to bounce back.
Plant &
Machinery
Machinery
When essential machinery fails or is damaged, every hour counts. We help businesses manage plant and machinery claims and support a faster return to normal operations.
We represent commercial policyholders when making a claim on their insurance policy. Don’t just take our word for it..What our clients say
Happy business owners across the country
Roberto
Commercial Policyholder
"Dealing with Major Loss has been a hassle free process and it took all of the analysis and dealings with loss adjusters away from us, achieving a better than expected outcome."
Chloe
Commercial Policyholder
"Highly Recommend Martin!!! Martin was absolutely phenomenal with my claim. Always on the ball, chasing others on my behalf & making sure I got the best outcome in every aspect. Couldn’t recommend Martin enough! Thank You!!!"
AAA Satellites
Commercial Policyholder
"Martin was very helpful in getting our claim finalised.
I am very happy with the result.
Definitely recommend!"
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."
Sarah M.
"Major Loss took all the stress out of our water damage claim. They dealt with everything professionally and got us 40% more than the insurer originally offered."